At Vidioi, we respect your privacy and give you control over your personal data. This policy explains how you can request the deletion of your account and personal data.

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1. How to Request Data Deletion

If you wish to delete your Vidioi account and associated data, follow these steps:

1. Log in to your Vidioi account.

2. Navigate to Account Settings > Privacy & Security.

3. Select “Delete My Account” and follow the instructions.

4. Confirm your request by verifying your email or phone number.

5. You will receive a confirmation email once your data deletion request is processed.

If you cannot access your account, you can send a request via email:

📧 Email: privacy@vidioi.com

Include:

✔ Your registered email/username

✔ A brief reason for deletion (optional)

✔ Confirmation that you understand this action is irreversible

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2. What Happens After Deletion?

• Your account and personal data will be permanently erased from our systems within [X] days (typically 30 days).

• Any saved preferences, watch history, or recommendations will be lost.

• If you have an active subscription, you must cancel it before requesting deletion.

• Some anonymized data (e.g., analytics) may be retained for legal and operational reasons.

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3. Exceptions & Restrictions

• We cannot delete data related to ongoing transactions, fraud investigations, or legal requirements.

• If you signed up via third-party platforms (Apple, Google, etc.), you may need to delete your account through them.

• Once deleted, your account cannot be recovered.

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4. Need Help?

📧 Email: privacy@vidioi.com

📞 Phone: +[Customer Service Number]

💬 Live Chat: Available on our website