Vidioi (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our streaming platform (“Service”). By accessing or using Vidioi, you agree to this Privacy Policy.
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1. Information We Collect
A. Information You Provide
• Account Information: When you sign up, we collect your name, email address, password, and payment details (if applicable).
• Profile Information: You may provide a profile picture, preferences, and other optional details.
• Customer Support: If you contact us, we collect your communication details and any additional information you provide.
B. Information Collected Automatically
• Usage Data: We collect information about your interactions with the Service, including watched content, search queries, and preferences.
• Device & Technical Information: We collect details such as your device type, IP address, browser type, operating system, and app version.
• Cookies & Tracking Technologies: We use cookies and similar technologies to improve your experience and gather analytics.
C. Information from Third Parties
• Social Media & Integrations: If you link your social media or third-party accounts (e.g., Google, Facebook), we may receive certain profile details from those platforms.
• Payment Providers: If you make a payment, our third-party payment processors collect and process your payment information.
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2. How We Use Your Information
We use your data for the following purposes:
• To Provide & Improve Services: Deliver, personalize, and enhance your streaming experience.
• Account Management: Maintain and manage your user account.
• Customer Support: Assist with inquiries, issues, and feedback.
• Marketing & Communications: Send updates, promotions, and recommendations (you can opt out).
• Security & Fraud Prevention: Detect, prevent, and investigate fraud, abuse, or unauthorized access.
• Legal & Compliance: Enforce our terms and comply with legal obligations.
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3. How We Share Your Information
We do not sell your personal data. However, we may share information with:
• Service Providers: Third parties that help operate our platform (e.g., hosting, payment processing, analytics).
• Legal & Regulatory Authorities: If required by law, regulation, or legal process.
• Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred.
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4. Data Retention & Security
• We retain your data as long as necessary for the purposes outlined in this policy.
• We implement security measures to protect your information, but no system is 100% secure. You are responsible for keeping your account credentials safe.
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5. Your Rights & Choices
• Access & Update: You can review and update your account information.
• Delete Your Data: You may request account deletion and data removal.
• Opt-Out of Marketing: Unsubscribe from promotional emails via your account settings or email preferences.
• Cookies Control: Manage cookie settings in your browser or device.
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6. Children’s Privacy
Vidioi is not intended for children under 13 (or the applicable age of consent in your country). We do not knowingly collect data from children.
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7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or within the Service.
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8. Contact Us
If you have any questions or concerns, please contact us at:
Vidioi Support Team